PHP

Collect & Legal Service Group needed a callcenter platform to automate portions of the callcenter activity. In this first phase, they wanted to automate the sending of appointment confirmation e-mails. The callcenter employees call potential customers, if they agree to an appointment, a representative will be scheduled to visit them. The main goal was to speed up the sending of these (templated) e-mails, so more potential customers could be called in a given day.

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For Eighty Elements’ hockeystars.com website, I developed the following modules:

  • hockey game statistics content type with a very specific (custom) output, that aggregates the data from all the statistics of one player
  • a payment tracker module, that allows a team manager to follow up on the payments of a team’s players (because of changed client requirements, this module was rewritten afterwards)
  • … and various other, smaller modules or module enhancements
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Paul Ektov was working on a new website for his company, a major U.S. car importer with settlements in both the U.S. and Russia. He needed certain functionality, some of which you could almost get with the existing modules – but not quite, the rest was simply non-existent. So he hired me to extend the former modules to meet his needs and to write the latter.

This resulted in a whole bunch of modules:

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Whenever a client asks to collect money of a debtor, NIAB and BID will create a new Excel file (starting from a specific template) and then describe the progress in that file. First they contact the debtors and ask them nicely to pay the money. If they won’t pay, legal pressure is used to force them to pay.

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